Component standards: Many manufacturers produce cheap computers, which on the outside, may look great. However, they often use low spec' components, such as a small motherboard with little or no scalability, a lack of RAM etc, to keep the costs down. Some even install laptop components which aren't as high spec' as PC components. When I build a custom PC you will have no less than the recommended hardware spec' to fulfil your computing requirements.

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Component replaceability or upgrade: With some off-the-shelf PCs, the components can be very proprietary & almost impossible to source, such as the Power Supply Unit & Motherboard. With a bespoke PC, the components are of standard form factors, so there is no problem with compatibility. Depending on the clients technical & spatial requirements, I will build a machine that has the scalability, size, speed & data capacity to suit.

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Compatible components: Before deciding on the parts list, I will consult with you what software you work with, what existing peripherals you are using (mouse, keyboard, monitor, printer etc) & what your budget is. It may mean either adapting what you've got or replacing/upgrading. This can be quite daunting when buying off the shelf without proper consultation. Whichever, it will be planned & priced accordingly, with a tentative time scale.

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Restoring data: For many people, the data they have on their machine is more important that the hardware itself. One of the necessary services I provide is to get that data from the old machine to the new, even if the old machine is inoperable. 

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Software: For clients who use Windows as their operating system, in a modern PC it has to be at least Windows 10. This is due to they way Microsoft & the leading component manufacturers, such a Intel & AMD, have worked together over the last few years. If you are going from an older version of Windows, your existing software may no longer be compatible & thus will have to be updated. This can sometimes be complicated with regards to software licensing, but I have had plenty of experience with such scenarios & will make sure the process goes through successfully. I am also very experienced with Microsoft products, such as Office 365 etc, & can guide/assist you in chose the product that best suites your needs. I can also assist with alternative software.

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Printer connection: Whether you are using a printer you've had for a long time or a new one, there can often be issues with connection because the correct printer/scanner software may get installed on initial connection. With my expertise, I will make sure your new PC & printer are communicating properly. In some circumstances it may need a printer replacement where it's impossible to solve any other way. For more info please look here.

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Warranty: All the components I fit come from reputable suppliers & I run 'burn-in' tests at the initial stages of the build. However, (though very rare) if a component does fail within its warranty, I will replace it free of charge within the first year. Also, different components have different warranties & a motherboard may have a 3 year warranty, in which case, if it fails between 1 & 2 years I will replace it at 1/3 of the normal labour cost; between 2 & 3 years, I will replace it at 2/3 of the normal labour cost. This is instead of paying for extended warranties that you may never need & in the long run costs less.